Return Policy
Return Policy
Return Policy
Refund & Returns Policy
At Buzz&Bliss PlayHub, customer satisfaction and hygiene are our top priorities. Due to the intimate nature of our products, certain items are not eligible for return once opened or used
Refund & Returns Policy
At Buzz&Bliss PlayHub, customer satisfaction and hygiene are our top priorities. Due to the intimate nature of our products, certain items are not eligible for return once opened or used
Returns Eligibility
We accept returns within 7 days of delivery only if:
• The item is unused and unopened
• The product remains in its original packaging
• The item arrived damaged, defective, or incorrect
For hygiene and safety reasons, we cannot accept returns or exchanges on opened intimate products, personal wellness items, or used accessories.
Returns Eligibility
We accept returns within 7 days of delivery only if:
• The item is unused and unopened
• The product remains in its original packaging
• The item arrived damaged, defective, or incorrect
For hygiene and safety reasons, we cannot accept returns or exchanges on opened intimate products, personal wellness items, or used accessories.
Damaged or Incorrect Orders
If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will arrange a replacement, store credit, or refund where applicable.
Damaged or Incorrect Orders
If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the item and packaging
Once reviewed, we will arrange a replacement, store credit, or refund where applicable.
Refunds
Approved refunds are processed back to the original payment method within 5–10 business days depending on your bank or payment provider.
Shipping fees are non-refundable unless the error was caused by us.
Refunds
Approved refunds are processed back to the original payment method within 5–10 business days depending on your bank or payment provider.
Shipping fees are non-refundable unless the error was caused by us.
Order Cancellations
Orders may only be cancelled before they have been processed or shipped.
Order Cancellations
Orders may only be cancelled before they have been processed or shipped.
Contact
For assistance regarding returns, refunds, or delivery issues, please contact our support team through our website contact form or official support channels.
Contact
For assistance regarding returns, refunds, or delivery issues, please contact our support team through our website contact form or official support channels.